Thanks Graham. Our experiences do sound similar. Being shot by both sides (not often I hasten to add) was the price I paid for the best advertising education imaginable. It's entirely right that creative businesses should be led (not managed but led) by creative people. However, I found to my joy at the Leith Agency that quality control could be balanced between creative, planning, and account management and still be ruthless. You could accept that a client was right and you were wrong, and collectively bounce back to give them something even better.
Thanks Graham. Our experiences do sound similar. Being shot by both sides (not often I hasten to add) was the price I paid for the best advertising education imaginable. It's entirely right that creative businesses should be led (not managed but led) by creative people. However, I found to my joy at the Leith Agency that quality control could be balanced between creative, planning, and account management and still be ruthless. You could accept that a client was right and you were wrong, and collectively bounce back to give them something even better.